No sound is heard from speakers but CD audio works correctly using headphones from the CD-ROM drive.

No sound from the speakers is played but CD audio works correctly when using headphones in the CD-ROM drive headphone socket.

1. Right click on My Computer
   Select and click Properties
   Click on Hardware
   
   
   
   Click on Device Manager
   
   
   
   Double click DVD-ROM/CD-ROM to bring up the drive properties
   
   
   
   Click on Properties
   
   
   
   Ensure there is a check in the box marked Enable digital CD audio for this CD-ROM device
   
   
   
   Then click on OK and then Apply to confirm the changes.
   
2. Open Windows® Media Player by clicking Start > Programs > Windows Media Player
   Click on Tools
   Click on Options
   
   
   
   Click on Devices
   
   
   
   Ensure the CD/DVD Drive is Highlighted and then click Properties
   
   
   
   Enable Digital playback.
   Click on Apply and OK to confirm the changes.